Review your current contractor website

Contractor website checklist.

Start with the questions a customer asks: do you do this work, have you done something similar, do you serve this location, and how do I contact you? Then check the website’s mobile experience, search settings, and account responsibilities.

01 Understand

The work, process, and service area.

02 Evaluate

Real projects and business information.

03 Contact

A useful next step that works.

1. Check the offer from a customer’s perspective

Prioritize missing service details, working contact options, and relevant work examples. Those gaps affect the customer’s decision more directly than decorative features.

  • The opening explains what the contractor does.
  • Visitors can identify the project types you take on.
  • The service area is easy to find.
  • The next step is clear.

Read the site without filling in facts from your own knowledge. If a customer needs to phone just to learn whether you offer the service, the page may need clearer information.

2. Review the important service pages

  • Distinct services have useful descriptions.
  • Close synonyms are not split into near-identical pages.
  • Scope, process, common questions, and practical limits are explained.
  • Visitors can reach relevant projects and request an estimate.

3. Add context to the projects

  • Photographs show actual work and may be published.
  • The project type and work performed are described.
  • Location details are accurate and appropriate to share.
  • Results are supported; a photograph alone is not a performance claim.
  • Projects link to the services they demonstrate.

4. Make the service area accurate

Describe where you work and any practical coverage limits. Do not imply an office that does not exist. Add town pages only when they provide useful, accurate information beyond a place name.

Check that website contact details and local business information agree.

5. Help homeowners evaluate the contractor

  • Use genuine customer reviews.
  • Keep applicable licenses, insurance, credentials, and memberships accurate.
  • Explain the people and working process.
  • Make estimate, communication, scheduling, and warranty information clear where relevant.

These are the homeowner’s questions about hiring the contractor. Website account ownership is a separate question addressed below.

6. Test the contact options on a phone

  • Phone and email links work.
  • Forms have readable labels and useful required fields.
  • Visitors can explain the project and location without completing a long specification.
  • The form explains what happens next.
  • Delivered forms are verified at the receiving end; opening an email draft is not the same as sending it.

7. Review SEO and usability basics

  • Each page has one clear main heading and a descriptive title.
  • Important writing is available in the initial HTML.
  • Internal links have real destinations.
  • Indexing rules and preferred page addresses are intentional.
  • Text is readable and layouts do not overflow on mobile.
  • Keyboard access, form labels, focus, and contrast are checked.
  • Available analytics record the actions you actually want to evaluate.

8. Check your website-project responsibilities

When hiring a website provider, ask about the domain, platform, content, accounts, subscriptions, access, backups, and handoff. Identify who handles future updates and what ongoing support costs.

These are your questions as the website buyer—not information homeowners need in a construction-service trust section.

9. Turn gaps into a prioritized plan

  1. Fix broken contact routes and missing service basics.
  2. Strengthen relevant project and customer information.
  3. Address important mobile and search issues.
  4. Preserve useful pages and map changed URLs during a redesign.
  5. Agree updates, access, and handoff.
  6. Review search data and useful inquiries after changes.

See contractor website design →

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